Legal
Acceptable Use Policy
What you may not do with Motifuse, how those rules are enforced, and how to report abuse.
Last updated
Scope
This policy applies to every part of Motifuse: the free public tools, the blog and guides, customer accounts, workspaces, Reconova, DocForge, SpecTrace, private custom tools, and any API surface. It applies whether you are signed in or not, and whether you are paying or not.
What Motifuse is for
Ordinary, lawful, productive work — the sort the tools were built for:
- Formatting, validating, converting, comparing, and debugging your own code, data, files, and documents.
- Using calculators and converters for estimates, planning, and learning.
- Producing documents you are authorised to produce — letters, certificates, invoices, notices, reports.
- Preparing, cleaning, and deduplicating business data you control.
- Reviewing changes between document versions you are entitled to hold.
- Accessibility testing, and security research conducted through the process on the Security page.
- Learning from the guides, and sharing links to tools you found useful.
Unlawful and harmful use
Do not use Motifuse to:
- Break the law, or help anyone else break it.
- Commit fraud, phishing, impersonation, harassment, extortion, or deception of any kind.
- Produce or distribute material relating to child sexual abuse, human exploitation, or terrorism. Where the law requires it, we report such activity to the authorities.
- Create documents, letters, or certificates that misrepresent qualifications, employment, identity, or authority — including using AI features to fabricate credentials or deceive an employer or institution.
- Facilitate serious physical harm, or evade sanctions or export controls.
Security and unauthorised access
- Do not attempt to access accounts, workspaces, data, or infrastructure that is not yours.
- Do not probe, scan, or test Motifuse security without permission. Report what you find through the process on the Security page instead — good-faith research within those boundaries is welcome.
- Do not upload or distribute malware, exploit code, or payloads intended to compromise systems or users.
- Do not attempt to extract credentials, session tokens, API keys, or another customer's data.
- Do not reverse-engineer the service in order to circumvent its access controls.
Report vulnerabilities to security@motifuse.com. See the Security page for what to include.
Service integrity and quotas
- Do not bypass, or attempt to bypass, rate limits, plan quotas, entitlement checks, consent controls, or administrative protections.
- Do not create multiple accounts to obtain more free capacity than a plan allows.
- Do not run denial-of-service activity, or automation that degrades availability for other users.
- Do not scrape at abusive scale, or automate the tools in ways the interface is not designed for.
- Do not share workspace access beyond what your plan permits, or resell access without written permission.
- Do not dispute legitimate charges in bad faith, or abuse refund or chargeback processes.
Fair use applies to every plan. Where usage degrades the service for others, we may throttle it before taking any stronger action.
Data you have no right to process
The premium products exist to process business data, and that capability carries an obligation. Do not upload, clean, generate from, or compare data you are not authorised to handle — including personal data obtained without a lawful basis, scraped contact lists, material under someone else’s confidentiality obligation, or content gathered through unlawful surveillance.
If you are unsure whether a dataset is yours to process, resolve that before uploading it, not after.
Advertising
Advertising on eligible public pages is what keeps the free tools free, and interfering with it puts that at risk for everyone.
- Do not click ads on Motifuse to generate revenue, and do not encourage or incentivise others to do so.
- Do not generate automated, incentivised, or fraudulent ad impressions or interactions.
- Do not use Motifuse tools to commit ad fraud elsewhere or to breach another platform's rules.
Enforcement
Enforcement is proportionate to what happened and whether it is repeated. We would rather warn than suspend, and rather suspend than terminate.
| Action | Typically applied when |
|---|---|
| Warning | A first, apparently unintentional breach with no ongoing harm. |
| Rate limiting or throttling | Usage is degrading the service for others, including accidentally. |
| Rejecting or quarantining a file | An upload fails validation, or a scan finds or cannot rule out malware. |
| Removing content | Content breaches the Content Policy or a valid legal complaint is upheld. |
| Restricting a specific capability | One feature is being misused but the account is otherwise in good standing. |
| Suspending a workspace or subscription | A serious or repeated breach, or an unresolved payment dispute. |
| Terminating an account | A severe breach, repeated breaches after warning, or unlawful activity. |
| Preserving evidence and notifying authorities | Where the law requires it. |
Suspected unlawful activity may be acted on without prior warning. Where an account is terminated, retention windows in the Privacy Policy govern what happens to stored data.
If you think we got it wrong
Enforcement decisions are made by a person, and people make mistakes. Reply through the contact form with the account or workspace concerned and what you believe was misjudged, and it will be reviewed.
Reporting abuse
To report misuse of Motifuse, use the contact form and choose the appropriate category. Include what you saw, where, and when. For copyright specifically, follow the notice process in the Copyright and Takedown Policy; for security vulnerabilities, use security@motifuse.com.